Please refer to the delivery timeline and return policy information below to guide your holiday shopping. Don’t hesitate to contact us should you still have questions surrounding your order.
Christmas Delivery Order Deadlines:
Products marked pre-order, printed to order, personalized, or shipped from third parties, require additional processing time prior to shipment beyond the dates listed below.
For products without such messaging, the following shipping cutoffs apply for delivery within the lower 48 states.
| Shipping Method From US: | Order By: | Estimated Delivery By: |
|---|---|---|
| Standard | Monday, 12/9 11:59 pm EST | December 24th |
| Express | Monday, 12/16 11:59 pm EST | December 24th |
| Next Day | Monday, 12/23 noon EST | December 24th |
| Shipping Method From EU: | Order By: | Estimated Delivery By: |
|---|---|---|
| Spain | Wednesday, 12/18 | December 24th |
| EU Express | Monday, 12/16 | December 24th |
| International Standard | Monday, 12/9 | December 24th |
| International Express | Thursday, 12/12 | December 24th |
*Please note that delivery estimates are not guaranteed. While we do our best to ship and deliver your order based upon this schedule, we encourage you to order early, as unexpected carrier delays can occur.
Extended Returns:
We recognize that some fans may need a bit more time to return gifts, which is why we've extended our regular 31-day return period for the Holiday Season.
For purchases made between November 1 - December 23, 2024, you'll have until January 31, 2025, to return your item(s), subject to our standard Returns Policy.
As a reminder, personalized and some specialty items are non-refundable. Please see our Return Policy for full information regarding exclusions.
Customer Service Holiday Hours:
For U.S. : We are here to assist with any questions or concerns you may have regarding your order during normal business hours, Monday – Friday 08:00 AM - 5:00 PM EST. Please note that customer service will be unavailable during the following holidays:
- November 28th (Thanksgiving) – Off
- November 29th (Black Friday) – Off
- December 24th (Christmas Eve) – Off
- December 25th (Christmas) – Off
- December 26th (Day After Christmas) - Off
- December 31st (New Year's Eve) – Off
- January 1st (New Year's Day) – Off
- January 2nd (Day After New Year's) - Off
For EU/UK: We are here to assist you with any questions or concerns regarding your order 7 days a week, 24 hours a day, including holidays and weekends.