Orders & Delivery

2024 Holiday Shipping Schedule & Ordering Information
Please refer to the delivery timeline and return policy information below to guide your holiday shopping. Don’t hesitate to contact us should you still have...
Mon, 25 Nov, 2024 at 11:37 AM
Order Status for Call of Duty Shop
Once your order has been processed, domestic orders may take up to five (5) business days to arrive.  International orders may take up to 14 business da...
Mon, 29 Jul, 2024 at 8:59 PM
Change or Cancel Your Call of Duty Shop Order
Need to make changes or cancel your order? We process orders as quickly as possible to ensure timely delivery, so it may not be possible to change or cancel...
Mon, 29 Jul, 2024 at 9:03 PM
Delayed or Missing Call of Duty Shop Order
Processing times are in addition to estimated delivery times and can vary, especially during peak periods. Check processing times: How long does delivery ta...
Mon, 29 Jul, 2024 at 9:05 PM
Customs and Tax for International Orders
All international orders are shipped with duties and taxes unpaid. The recipient of these orders is responsible for all duties and taxes upon receipt. T...
Wed, 3 Jul, 2024 at 5:32 PM
My Order was Cancelled
We apologize for any inconvenience caused by the cancellation of your order. This could be due to one of the following reasons: Payment Issues: Paymen...
Mon, 29 Jul, 2024 at 9:08 PM