All international orders are shipped with duties and taxes unpaid. The recipient of these orders is responsible for all duties and taxes upon receipt.

To determine if there are additional charges, please check your country's customs and import policies.

How Do I Know if I’ll Have to Pay Import Taxes?

Customs charges and import taxes are imposed by the destination country in accordance with its customs policies. 

It's recommended to visit your country's customs policy website to determine if your order will incur additional charges.

If customs fees or import taxes apply, the carrier will inform you of the amount and how to pay. Once paid, the customs office will release the package.

Please note, if you order from our EU or UK site and ship to the United States, your purchase will be treated as an international import. Additional customs duties, taxes, or fees may apply upon delivery.

What Happens if the Recipient Fails to Pay the Applicable Taxes?

Your country’s customs office will hold the package until any required fees are paid. If the fees are not paid within a certain period, the package may either be returned to the warehouse and processed as a return per our return policy or deemed abandoned. Additional return fees may apply. 

*Please note that we cannot redirect or request the release of the package on your behalf. Additionally, there may be delays in the return process and consequently in the processing of any refunds. Once the package is received back at the warehouse, it will be processed as a return, as per our Returns Policy.