Orders & Delivery

Order Status for Call of Duty Gear Shop
Once your order has been processed, domestic orders may take up to five (5) business days to arrive.  International orders may take up to 14 business da...
Fri, 20 Mar, 2026 at 2:26 PM
Change or Cancel Your Call of Duty Gear Shop Order
Need to make changes or cancel your order? We process orders as quickly as possible to ensure timely delivery, so it may not be possible to change or cancel...
Fri, 20 Mar, 2026 at 2:27 PM
Delayed or Missing Call of Duty Gear Shop Order
Processing times are in addition to estimated delivery times and can vary, especially during peak periods. Check processing times: How long does delivery ta...
Fri, 20 Mar, 2026 at 2:27 PM
Customs and Tax for International Orders
All international orders are shipped with duties and taxes unpaid. The recipient of these orders is responsible for all duties and taxes upon receipt. T...
Tue, 23 Dec, 2025 at 7:07 AM
My Order was Cancelled
We apologize for any inconvenience caused by the cancellation of your order. This could be due to one of the following reasons: Payment Issues: Paymen...
Mon, 29 Jul, 2024 at 9:08 PM
Making Purchases on Call of Duty® Merchandise Stores
The instructions below refer to the following websites: Call of Duty Merchandise Store (shop.callofduty.com) Call of Duty International Merchandise Sto...
Wed, 18 Mar, 2026 at 8:18 PM