Please take care when ordering Personalized/Customized items as these cannot be returned. Additionally, certain items may not be eligible for a cancelation or return depending on active promos being offered. Please reference the terms and conditions for specific details surrounding modified returns policies for applicable purchases. 

If you would like to change or cancel your order, please contact Call of Duty Store Support Team, if your order has not already been processed, they will be able to edit/cancel your order.

If your order has been processed, the Call Of Duty Store Support Team will provide you with information about how to return your order. 

Please Note: Customized/Personalized, and items unsuitable for return due to hygiene reasons are excluded from the Cancellation & Returns policy

Please see our Returns Policy for full information.