Certain items can be personalized; if this option is offered, you can select the options during the checkout process.

Important note: Please review your spelling and personalized details carefully before finalizing your order, as changes cannot be made once the order is submitted.

Ordering Customized Products:

  • How to Order: Customization options are available on the product page. Select the product, choose the available options, and then add the item to your cart.
  • Important Considerations: Due to the specific processing requirements for personalized orders, changes or cancellations are not possible once an order is confirmed. Please double-check your spelling and selections carefully before confirming your order.
  • Name &/or Number Limitations: There may be restrictions on particular names &/or number combinations.

Processing and Shipping:

  • Extended Processing Times: Customized items require additional time to produce, resulting in extended processing times. This will be clearly noted on the product page. Typically, expect an additional 3-5 days beyond the standard processing time.
  • Delay in Shipping: If your order contains multiple items, your entire order will be sent once your personalized/customized item has been processed.
  • Shipping: Once your custom item is ready, it will be shipped using the method you selected at checkout. Standard shipping rates apply.

Returns and Exchanges:

  • Limited Returns: Due to their personalized nature, customized items are not eligible for returns or exchanges unless there are defects in the product's material or workmanship, see how to return a faulty item.

Please refer to our Returns Policy for the full details.