How to contact the Call of Duty Shop

US: (888) 891-2987
Spain: +34 910783236
UK: +44 2045245408

Game queries: Contact Battle.net

For all queries regarding in-game purchases and your online account, please refer to the Battle.net support team.

Call of Duty Shop queries:

The Call of Duty Store support team can help you with orders made via the Call of Duty Store.

My Account: If you're unable to log in to your My Account, or if you have not logged into your Account this year, please create a new account, as the site has been updated.
Tracking your order: Once your order has been dispatched, you'll receive a Shipping Confirmation email which will include a tracking link.
Note, if your order contained multiple items it may be shipped in separate packages. Refer to the Shipping Notification emails for itemized detail.
Pre-Order / Missing Item: If your order included multiple items, sometimes these are shipped individually. You can track the status of each item under My Account. Any remaining items will be sent once they are available.
Cancellations: If you'd like to cancel your order please contact us
Returns / Refunds: For any issues with your order once received, to help the team answer as quickly as possible please include your Order ID and photos showing any issue with items received using this contact form.

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