If your order has been canceled, after notification your refunds will appear on your bank statement up to 5 working days later. 


If you have returned an item to us, once your items have reached our warehouse you'll receive an email notification confirming we have received your item/s.


Please note it can take up to 5 working days to process the return. 


Once your order has been processed, you'll receive a refund notification email, at which point you will be refunded for the cost of the returned item, to the original payment method. Depending on your financial institution, this can take up to 5 working days to appear on your bank statement.


If it has been longer than 5 working days since you received the refund confirmation notification and the funds have not appeared on your bank statement. please get in contact with the Call of Duty Store Support Team